With 3CX, calls can quickly turn into video conferencing. They seem to have integrated all of the features of 3CX into each client, allowing users to have the same experience regardless of where they are. This feature allows customers to chat with support agents easily. Live Chat supports features such as one-way agent-to-customer image-sharing and Google Analytics integration, among others. As you can see below, the 3CX Live chat takes no less than a minute to connect with the support agents.
There are dozens of features of 3CX, but a couple of the more notable ones I saw were their browser extension and Facebook integration. We all run into phone numbers all the time on the web. Phone numbers are now hyper-linked by using a Google Chrome extension , automatically connecting them from any website. With 3CX Facebook integration, you can save time by connecting with customers and delivering messages on the spot from a single interface.
Once Facebook messenger is successfully integrated with 3CX, whenever you message your customers, it takes no time to reach them with the 3CX platform without logging into Facebook.
With all of the features that 3CX provides, there must be a way to control all of this functionality. The Management Console allows admins to manage and monitor 3CX at all times. I got you. You can choose to have 3CX host it for you and you will also receive one year of free hosting. You can find more detailed pricing information on their pricing page.
I found 3CX easy to install and manage and seemed to work well across each platform I tried it on. From a management perspective, the Management Console is impressive to look at as it provides you a detailed view of your systems where 3CX is running and provides some great security features. This App is the 3CX tunnel, which should allow you to bypass these issues. The appropriate configuration for this should be provided to you by your IT Administrator and the final configuration of the 3CX Tunnel App should look like the following picture:.
Contact US for Product related questions or pricing. Partner Portal. Partner Store. The appropriate configuration for this should be provided to you by your IT Administrator and the final configuration of the 3CX Tunnel App should look like the following picture: By Jose Castro.
A pop-up message will appear indicating the device information has updated. Select Create Profile. If 3CX has previously been opened, right-click the main screen and select Accounts. When completed, select OK. Then, select OK again on the Accounts window to register the account to Nextiva. Need additional help? Click here. Was this article helpful?
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