Brightstor arcserve log files

I inserted the caroot and checked path and things went fine. You must issue a restart though. LOG Hope this helps. I've got the same problem and I'm editing right now the users file. I edited the users file so that I all the user entries correspond with the existing logfiles. There were also entries which didn't correspond with an existings logfiles, I've deleted those entries. I can find the file BrightStor. Please post your catpath env. Bless you!

The information save me to. I would like to thank everyone for participating in this discussion. I was having this same problem for about 2 weeks and could not figure it out.

My backups where successful the entire time, until yesterday. There was no way to trouble shoot the problem, since the Activity log was blank Thank you, again! Had same issue with job logs and activity logs disappearring after a re-boot and Dr Watson and qnc errors on starting caloggerd process. Solved by doing a cstop, rename log directory to oldlog, the doing a cstart. This forces system to create a new log directory and all its sub-directories, and problem went away.

CA tech help found this solution in its database eventually. I manage to resolve the activity log problem using the workaround given by dmarton1, but my job log is still empty.

Thanks all! Red Flag This Post Please let us know here why this post is inappropriate. Reasons such as off-topic, duplicates, flames, illegal, vulgar, or students posting their homework. Close Box. Log In Come Join Us! Posting Guidelines Promoting, selling, recruiting, coursework and thesis posting is forbidden. Marton, restorage gmbh, switzerland RE: BrightStor Arcserve 9 - Blank Log files Outstanding reply - your scenario matches exactly what we are seeing - in that we get a Dr.

RE: BrightStor Arcserve 9 - Blank Log files Had same issue with job logs and activity logs disappearring after a re-boot and Dr Watson and qnc errors on starting caloggerd process. RE: BrightStor Arcserve 9 - Blank Log files I manage to resolve the activity log problem using the workaround given by dmarton1, but my job log is still empty. In this folder there should be a user named folder. Often simply "caroot". Once you have a copy of the BrightStor. If they are too large, please see the solution about how to FTP your file s to Bocada.

NCF Once the share is located, you will need to collect all of the log files in this folder. Note that there may be other files in the log folders. We only need the files ending in. Once you have a copy of the log files, please zip them and attach them to your case.

ARCserve It is not necessary to connect directly to the ARCserve server. URL Name. Next Article Link. Last Modified Date. As the Backup Checks poll the device for the backup results, the results seen in RMM are those reported by the Backup Software being monitored. In the event that the result shown is Completed with Errors , Completed with Warnings , or other similar responses, the device should be investigated to discover the cause and ensure that the Backup software is able to backup the expected data sets.

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